T.W.Phipps, I wanted to take a moment and thank T W Phipps Heating and Cooling. Our system was older and my wife and I decided that replacing it would be our best option after weighing out all the information our technician Troy gave us. Along with the system replacement, he recommended another return vent in the basement. We were used to cold spots in the house but after the system had been replaced and the new vent added we noticed that the house had a very even temperature. Troy brought to our attention that adding the basement return vent would give our house better air flow. It really made a noticeable difference and we couldn’t be happier!We appreciate that Troy took the time to address our whole home instead of just looking into the system that needed to be replaced. Those details really make a big difference. We will definitely continue using T W Phipps Heating and Cooling, and highly recommend them.
Dr. Allen & Joyce Aaronson September 2017
T.W. Phipps, Just wanted to drop a note to say thank you! Being one of the worst winter's on record, it was of course perfect timing for our HVAC system to crash. I can't tell you enough how pleased my husband and I were to have such prompt, friendly and honest service at our time of need. Troy arrived within hours to our nearly freezing home and immediately diagnosed the problem which he quickly resolved. Our family will always return to T.W. Phipps Heating and Cooling because we know that the service we receive will be top notch and at the best price in town. It's so easy to get ripped off in this industry (believe me we've been there!) so it means a lot to have an honest, reputable company to return to for all of our HVAC needs. Thanks again for a warm winter!
Mindy & Josh Flint March 2014
T. W. Phipps, Owner Troy Phipps was a God send and a blessing! We had [a local competitor] come out and look at our AC unit because our house stopped cooling (and right in the middle of this scorching heat, of course). Well they took their sweet time (almost a week) AND THEN they told us we needed a new unit. After putting hundreds of dollars into it, they said they couldn't fix it and it would take thousands to get a new one. Needless to say, it was very stressful and we didn't know what to do. That day, an old friend told me her husband worked with heating and cooling. Having known Melissa and her family for most of my life, I knew I could trust them and whatever he had to say, so I called her husband Troy. He came out that day and told us the truth- that we had been lied to AND he worked his hardest to get our AC up and running as cheaply as possible. I so appreciate his honesty and hard work! We will be recommending T.W. Phipps to anyone and everyone we know! (And they didn't end up needing a new unit)